When governments use traditional online PDF or paper processes, the review and approval chain can get stuck easily. Requests for approval sit in inboxes or in folders on a desk, and it's hard for anyone to know the status of a request. With CityGrows, reviews and approvals happen online quickly and easily. You can have multiple departments review simultaneously or seuentially. It's easy to create review groups, so that if one person is out sick or on vacation, workflows will still run smoothly. You can Approve, Request Changes, or Reject an application, and the system will automatically send messages to applicants letting them know the status, which helps permits and licenses move more quickly.