CityGrows is remote-ready workflow automation software for local government. There are many reasons that City Managers, County Administrators, and Department Heads are choosing CityGrows.
CityGrows is remote-ready:
- Workflow automation tools allow teams to work together efficiently to move processes forward without being in the same place.
- Constituents and business can continue submitting permits and licenses from home
- Create new, unexpected workflows as needed
CityGrows makes workflows go faster:
- Applicants have 24/7 access to the status of their requests/ applications, reducing phone calls and emails to staff.
- Staff can review, approve, and track permit progress digitally, from their computers or phones.
- Automated email updates and communication features reduce administrative burdens on staff.
- In-app Discussion features mean less email-based interdepartmental communication and reliance on spreadsheets
- Staff serve a larger number of people/ requests with the same/ smaller number of staff hours.
- Reserve your staff time for people who truly require in-person or phone assistance
CityGrows can be used by any department, not just one:
- Build any type of permit or license
- Add as many or as few staff as required to each workflow
- Add as many departments or types of permits as needed.
CityGrows increases compliance and revenue:
- With easier applications, more constituents complete required permits and licenses
- Revenue increases along with compliance
- Integrated online payments reduce incompletes and ensure that detailed information is available for payment reconciliation.
CityGrows improves constituent engagement:
- Access to start new applications is available to your residents, even when your offices are closed
- Simple, customizable open data features support increased transparency without creating additional burdens for staff.
CityGrows increases your ability to view control your team’s technology and data
- Rapid, non-technical workflow setup and editing tools.
- Built-in performance management tools
- Searchable, sortable data and robust exports
CityGrows can help your government work smarter, even in a crisis.