CityGrows FAQs

Can my local government use CityGrows?

Yes! There are no restrictions on who can use CityGrows. Our platform is used by cities, towns, and counties with populations ranging from 10,000 to 3,000,000.

Can we trial CityGrows before paying?

Sure! You and your team members can test out CityGrows on our free plan for up to 2 months.

What is a template?

A template is a form, permit or application that you build in CityGrows. You can publish your templates to a public portal where they are then available to constituents.

How much does it cost?

Check out our pricing page here.

What kind of support does CityGrows provide?

We offer fast email support to free accounts and prioritized help for paid accounts.

How long does it take to learn how to use CityGrows?

We built CityGrows to be used by non-technical staff making your team more agile in responding to policy changes or updates. The platform is simple to learn and start working with immediately and some of our customers get their first processes live within a week.

Is there an API?

We are working on it.

Still have questions? Check the help center or email us at